Encon Insulation is the first distributor to feature in ASFP’s Sparking Interest podcast. Speaking to ASFP Business Manager Mike Ward, Neville explains the important role of distributors in today’s supply chain and the passive fire sector. He emphasises the importance of early engagement and of building relationships with customers on specified products.
Following the Grenfell tragedy and other fire disasters, Neville emphasises working together as an industry to improve standards and building safety. He draws particular attention to the third point above, and talks about Encon’s investment and commitment to upskilling, training and knowledge building, and encourages other distributors to do the same. Encon’s dedicated fire protection teams are committed to ongoing learning and training so they can engage in meaningful conversations with customers, add value and continue to support customers with confidence. As an industry we all have a role to play to ensure disasters like Grenfell don’t happen again.
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